Refund & Cancellation Policy

1. Print Orders

Due to the customized nature of print orders, once an order is placed and printing has commenced, it cannot be cancelled or refunded.

If you wish to cancel an order, please do so immediately before the shop accepts the order.

2. Defective Prints

If you receive a print that is defective, misaligned, or damaged, please contact the print shop directly to request a reprint or a refund.

Please Note: The print shop owner is fully responsible for the quality of the prints and order fulfillment. The One-Click Print Management System is strictly a software platform and holds no responsibility or liability for defective prints or unfulfilled orders.

3. SaaS Subscriptions (For Print Shops)

Subscription fees for our premium SaaS plans are non-refundable. You may cancel your subscription at any time, and you will continue to have access to the premium features until the end of your current billing cycle.

4. Refund Processing

Approved refunds will be processed and credited back to the original method of payment within 5-7 business days.